EXPLORE THE LEGACY OF
Hotel Hartness
Imagine a four-star boutique hotel always at your service. Incorporating the Hartness family home into its design, this gracious and inviting retreat has a long history of welcoming friends. Hotel Hartness offers 69 suites in the main hotel and four distinctive spa suites, a conference center and ballroom, a waterside restaurant and a world-class luxury spa. This unique neighborhood amenity is the perfect setting to enjoy a special meal, host an elegant party or wedding and treat out-of-town guests.
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The story of hotel hartness

The Hartness’ have long been one of Greenville’s most prominent families and their homeplace has hosted hundreds of local charity and civic events over the past several decades. In homage to the rich history of the family home, Hotel Hartness will actually incorporate much of the home into its design, including the lobby, great room, lounge and restaurant areas.
The hotel will be managed by Exeter, New Hampshire based Hay Creek Hotels. Hay Creek was chosen by Hartness because of their proven passion to provide superior service and inspire excitement within the small, independent hotel sector. These values are driven by the idea that the best hotels are ones that draw on the spirit, culture and character of their locales. Hay Creek believes that unique, authentic and locally inspired experiences are key to a well-traveled life.
The 69 room suites in the main hotel and the 4 distinctive spa suites will be finely appointed in a fresh and modern motif, offering several different configurations designed to appeal to a wide variety of audiences, including business travelers, families and couples seeking a romantic weekend retreat.
In addition to the guest rooms, the hotel will include two levels of meeting and conference space, featuring a variety of indoor and outdoor venues that can be customized for weddings and events as well as a large ballroom that can host up to 300 people.
The restaurant at Hotel Hartness will represent a unique dining experience nestled within a serene and tranquil setting. Just a short walk from the main hotel through a beautifully manicured lawn, Patterson, named to honor a branch of the Hartness family tree, will be located in a free-standing building adjacent to a beautiful pond. The window walls can be opened to provide a memorable outdoor dining experience on a wrap-around rear porch. The heart of the restaurant will be an exposition kitchen that will prepare a variety of locally and regionally inspired menu items.
“On behalf of Hay Creek Hospitality, we could not be more honored to work on this incredibly exciting project for the Hartness family”, stated Norman MacLeod, President and Founder of Hay Creek Hospitality. “The stunning grounds, richly defined family legacy and welcoming neighborhood setting make this an ideal location for the surrounding community and region to enjoy for many years. We look forward to this partnership and building on the momentum on this exciting neighborhood development. It will be something very special for Greenville and the entire Upstate”.
The hotel will also feature a luxurious spa with six treatment rooms and a comprehensive menu of unique and creative treatments, with a goal of creating experiences never offered before in the Greenville area.
“Hotel Hartness will enhance the lifestyle experience for our residents in a very meaningful way”
– Sean Hartness
“I am thrilled to have the opportunity to be in Greenville and manage such a special hotel. After visiting many times, this vibrant city has long been where I wanted to live and work, but the right career opportunity did not come along until now. The chance to make Greenville my home, work with an amazing hotel company, and be trusted with a family legacy is a dream realized.” – Albert Mertz
GENERAL MANAGER
Albert Mertz
Hartness is pleased to announce the appointment of Albert Mertz as general manager of Hotel Hartness. With more than 30 years of international luxury hospitality experience, Albert brings invaluable expertise to his role at Hartness.
Albert’s career in luxury hospitality began at The Ritz-Carlton Hotel Company where over the course of nearly a decade, he held various leadership positions including executive assistant manager, director of food & beverage and director of operations. Tasked with establishing the brand overseas for the first time, he opened Ritz-Carlton hotels in Mexico, Puerto Rico, Indonesia, Korea, Japan, and also spent much of his career at Mandarin Oriental Group. Based in Hong Kong and with plans to expand their footprint in North America, he was responsible for opening numerous Mandarin hotels in the United States. He also served in executive roles including general manager, resident manager, and food and beverage director for the Group’s award-winning properties in Miami, New York, Washington D.C., Mexico, London, China, and Singapore.
Albert additionally held leadership positions at AMAN Resorts and Loews Hotels. At AMAN, he opened and operated the ultra-luxury Amanera in the Dominican Republic and with Loews Hotels, he opened and operated their Miami Beach property. He also acted as general manager and director of operations for Fisher Island Club in Florida, leading all operations of the exclusive private island including the hotel, spa, golf club, tennis club, dual marinas, conference center, seven restaurants and gourmet market.
Albert is a graduate of the University of Houston and holds a master’s degree from the Royal Melbourne Institute of Technology. He is an avid motorsports fan who enjoys spending time with his family and cooking at home.
from family to 4-star
Discover the home that inspired Hotel Hartness
Hotel Hartness’ mission is to serve as the ultimate destination for those looking to experience incredible amenities and a level of service not currently offered in the Greenville market. Sean Hartness, CEO of Hartness, summed it up perfectly when he said at the official unveiling, “I am thrilled to be a part of transforming the Hartness family estate into a destination address that will be enjoyed by both the local community and out-of-town guests for generations to come.
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Hotel Hartness

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2000 Society Street, Suite 102, Greenville SC 29615
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